We value your privacy and are committed to protecting your personal data. This privacy policy will explain how Top Boy Ventures Private Limited and its affiliates (collectively “Sastelabel, we, our, us”) collect, use, and protect your information when you use our website and services (collectively “Platform”). Please read this policy carefully to understand our practices regarding your data and how we handle it.

1. Information We Collect

When you use our services, we may collect the following types of information:

a. Personal Information

• Account Information: When you register for an account on Sastelabel, we collect information like your name, email address, phone number, billing and shipping addresses, and other relevant details necessary for account setup and business transactions.

• Transaction Information: Details about the transactions you carry out through our platform, such as the items you purchase or sell, payment information, and order history.

b. Non-Personal Information

• Usage Data: We collect information about your usage of the platform, including your IP address, browser type, device information, and browsing behavior on Sastelabel.

• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and collect insights about how you use our site.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To facilitate the sale and purchase of secondhand garments between resellers/end consumers and wholesalers.d

• Account Management: To manage your account, verify your identity, and provide you with customer support.

• Order Processing: To process your transactions, fulfill orders, and communicate with you regarding your orders.

• Improve User Experience: To understand how you interact with our platform, optimize performance, and improve our services.

• Marketing and Communications: To send you promotional offers, newsletters, and updates about new products or services, provided you have opted in to receive such communications.

• Legal and Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with trusted service providers who help us operate our website, process payments, manage customer relationships, or provide other essential services.

• Business Transactions: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the business transaction.

• Legal Obligations: We may disclose your information if required by law, or to protect the rights, property, or safety of Sastelabel, our users, or others.

4. Data Security

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. While we strive to protect your personal information, please note that no transmission of data over the internet or any other public network can be guaranteed as 100% secure.

5. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When no longer required, your data will be securely deleted or anonymized.

6. Your Rights and Choices

You have the following rights concerning your personal information:

• Access and Correction: You have the right to access and correct your personal information held by us. You can do this by logging into your account or contacting us directly.

• Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or by contacting us.

• Cookie Preferences: You can manage your cookie preferences through your browser settings.

• Account Deletion: You may request the deletion of your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. We encourage you to read the privacy policies of any linked websites you visit.

9. Children’s Privacy

Our platform is directed to be used by adults only. If you are not an adult, while you may look at our site, you should not make a purchase, register, or submit Personal Information to us. We or our associates /affiliates do not knowingly collect information from minors.

10. Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically for any updates.

11.Grievance Officer

 Name: Shaahn Kohli
Email: support@sastelabel.com
Address: Top Boy Ventures Pvt. Ltd., Basement F/P, B-138, Kalkaji, New Delhi, Delhi -110019

If you have any questions or concerns about this privacy policy, or if you would like to exercise any of your rights, please contact us at: support@sastelabel.com